Terms & Conditions

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In light of the coronavirus pandemic we have updated our cancellation policy. Full payment has been taken for your spa reservation, however we recognise that it's very hard for anyone to make firm commitments. We have therefore adapted our spa booking amendment policy to allow you to make the necessary changes up to 24hrs prior to your arrival. Should you feel unwell ahead of your arrival to the Spa you will be advised to reschedule your visit.

There is an age requirement of 16 yrs to use the spa. Guests who are 16 -17 yrs should be accompanied by a parent or guardian 18+ yrs.

If you have a Seaham Hall Gift voucher please call to check availability and make a booking, payments for online bookings can only be made with a credit or debit card.

Please note during public holidays our opening hours are subject to change and availability. Spa Day experiences including a treatment are bookable from 1st September 2021 onwards.